Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Margaritaville Resort Time Square  New York City, NY

• Prioritize service requests; schedule and monitor the service performed to ensure customer satisfaction, safety and convenience.
• Test and examine the safety systems to ensure they are 100% operational at all times to protect the asset, guests and employees.
• Monitor utility consumption to determine the effectiveness of current systems.
• Review purchase requests and monitor expenses to ensure budgeted goals are met/exceeded.

• Requires advanced knowledge of the Building Management/Engineering profession
• Knowledge required for management of people and complex problems
• Requires investigating and analyzing current activities and/or information in a specialized field involving readily
• Requires supervisory skills
• Ability to provide information and associated services to hotel management and guests
• Excellent hearing required to communicate with management and staff.
• Excellent vision required to visually check hotel premises.
• Excellent speech communication skills required to communicate with management and staff.
• Excellent comprehension and literacy required for procedures, reports, instructions, receipts.
• Frequent lifting, pushing, pulling and carrying weights up to 80 lbs. and greater, for all hotel equipment and machinery.
• Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment and machinery.
• Mobility throughout the hotel, all floors, varying heights and distances. Use of ladders, lifts and climbing required at times.
• Continuous standing required in varying degrees throughout the day.
• Driving - limited driving on an occasional basis for supplies, equipment, etc. Generally within 20 miles.
• Experience required by position is from two to three full years of full employment in a related position with this company or other organization(s).