Highgate Hotels

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Night Auditor

Requisition ID
2024-52465
Category
Front Office Operations
Job Location
US-GA-Savannah
Property
Hotel Bardo Savannah

Compensation Type

Hourly

Highgate Hotels

LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

 

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location

Bardo_Resort (1)

 

 

Hotel Bardo Savannah

 

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

 

Hotel Bardo Savannah | Your Ultimate Stay Experience (staybardo.com)

Overview

Our team at Hotel Bardo Savannah is looking for an attentive, friendly and service-oriented Night Auditor to join our Front Office team.  The Night Auditor has a passion for providing anticipatory, personalized service and thrives working independently during night hours. The ideal candidate is enthusiastic about making great impressions and delivering an exceptional guest experience at all times.

Responsibilities

  • Provide welcoming and exceptional service upon guest arrival
  • Assist guests with overnight check-in and check-out according to resort procedure
  • Address guests’ complaints, concerns, or requests in a friendly, timely manner
  • Act as an information agent for guests and assist with any additional available guest services
  • Effectively communicate Front Office or guest needs to management or other departments
  • Maintain and uphold brand, operational, culture and service standards in all guest areas and across the resort

Qualifications

  • Hard-working team player with a positive attitude and strong attention to detail
  • Passionate about hospitality and providing elevated service
  • Excels at verbal and written communication
  • Excellent presentation and grooming standards
  • Able to interact positively and professionally with all guests and team members
  • Able to work independently with minimal supervision

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Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.