Highgate Hotels

Overnight In Room Dining Server

Requisition ID
2024-52484
Category
Food and Beverage
Job Location
US-GA-Savannah
Property
Hotel Bardo Savannah

Compensation Type

Hourly

Highgate Hotels

LEFT LANE Hospitality in partnership with Highgate Hotels is excited to introduce the Hotel Bardo. LEFT LANE Hospitality is a vertically integrated company specializing in acquiring and transforming hotels that share a common thread of textured history and progressive cultural landscapes. Committed to fostering a warm, welcoming, dynamic, and inspiring workplace and company culture where our team members are inspired to create moments of exceptional rarity through dynamic guest experiences and warm anticipatory service. We believe in making powerful first and lasting impressions and want both our guests and team members to feel known, looked after, and at home. How we want our guests to feel when staying with Us is the same as…how we want our team to feel every day.

 

Highgate, is a hospitality forward company that provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen.

Location

Bardo_Resort (1)

 

 

Hotel Bardo Savannah

 

More than a hotel, Bardo is equal parts urban resort and neighborhood clubhouse. A collection of ephemeral moments, chance encounters, and stirring experiences from morning to night. Moments of exceptional rarity, tucked into a historic and beloved Savannah icon.

 

Hotel Bardo Savannah | Your Ultimate Stay Experience (staybardo.com)

Overview

We are seeking an Overnight Room Service Server at Hotel Bardo Savannah, who will play a crucial role in providing exemplary service and delivering delicious meals to our guests during late-night hours. This team member’s attention to detail and commitment to the guest experience will play a critical role in the success of the resort’s overnight In Room Dining program.

Responsibilities

  • Take and process guest orders accurately and efficiently, providing personalized recommendations and accommodating special requests as needed.
  • Deliver food and beverages promptly and courteously, ensuring proper presentation and temperature maintenance.
  • Set up and arrange in-room dining trays and tables with attention to detail, creating a welcoming and comfortable dining environment.
  • Anticipate guests' needs and preferences, proactively addressing any concerns or requests to enhance their dining experience.
  • Coordinate with kitchen team to ensure timely preparation and delivery of orders, communicating any special instructions or dietary restrictions.
  • Handle payment transactions accurately, including processing room charges and collecting cash or credit card payments.
  • Take pre-orders for breakfast service, ensuring accuracy and timely delivery in the morning hours.
  • Maintain cleanliness and organization in the in-room dining area, including tray retrieval and sanitation of dining equipment.
  • Adhere to food safety and sanitation guidelines, including proper handling and storage of food items and adherence to hygiene protocols.
  • Collaborate with overnight front desk and team to ensure a safe and secure environment for guests during late-night dining.

Qualifications

  • Hard-working team player with a positive attitude and strong attention to detail
  • Passionate about hospitality, food & beverage and possess a desire to learn
  • ability to multitask, and make decisions in a fast-paced environment
  • Excellent communication skills
  • Excellent presentation and grooming standards
  • Wine and ServSafe certifications are a plus
  • Ability to endure abundant physical movement in various work areas

 

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