Highgate Hotels

Food Runner

Requisition ID
2024-57894
Category
Food and Beverage
Job Location
US-FL-North Bay Village
Property
North Bay Inn

Compensation Type

Hourly

Highgate Hotels

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location

BW

 

North Bay Inn is nestled on an island between Miami and Miami Beach allowing quick access to South Beach, downtown Miami, Miami International Airport, and the port of Miami. Rest comfortably in our tranquil location on pillow-top beds and enjoy flat-screen televisions with either a 32-inch or a 42-inch screen. Microwave, a refrigerator, and single-serve coffee makers are also available in the room. Convenient on-site hotel parking, poolside views overlooking Biscayne Bay, and our fitness center make us a perfect location to stay.

 

Overview

Food Runner is responsible for delivery of food and assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. Inaddition tagon duties of a busperson and insure that all tables are kept clean and presentable with clean china, glassware, silverware and line.

Responsibilities

  • Keep all tables cleaned and properly set according to property specific standards.
  • Break down trays of soiled dishes and linen in the dishroom area according to established standards.
  • Assist servers by delivering and refilling beverages, pre-bussing tables, and promptly resolving any guest requests.
  • Complete daily opening and closing duties and cleaning according to established side-work checklist.
  • Answer the phone in an attentive, courteous and efficient manner.
  • Assist fellow employees as needed throughout the shift.
  • Provide service to guests in waiter’s absence as needed.
  • Maintain beverage levels in glasses/cups on table at least ¾ full at all times. (coffee, tea, soda, lemonade, and water).
  • Ensure overall guest satisfaction

 

Qualifications

  • Physical requirements:
  • Flexible and long hours sometimes required.
  • Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
  • Ability to stand during entire shift.

 

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