Administrative Assistant
- Requisition ID
- 2024-58687
- Category
- Administrative/Clerical
- Job Location
- US-NY-New York
- Property
- Park Central Hotel
Compensation Type
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location
Midtown convenience. Classic hospitality. Complete comfort. A celebrated past. It all comes together at the Park Central New York Hotel – located squarely amidst New York’s most popular sights and hotels in Midtown Manhattan. Our mix of exciting amenities pay homage to our glamorous past, while presenting a modern spin on the hotel’s electrifying environment. Guests will delight in escaping the hectic city life to bask in the stylish Park Central New York.
Overview
The Administrative Assistant is responsible for general office administration, purchasing, payroll processing, scheduling, and providing support to the Engineering team. They also perform supervisory duties to assist the Chief Engineer and provide attentive, courteous, and efficient service to all Engineering associates. This individual's role is integral to the smooth operation of our company.
Responsibilities
- Greet and welcome all guests in accordance with Highgate Hotel standards.
- Answer guest inquires about hotel and conference center services, facilities and hours of operation in a timely manner.
- Answer telephone and email messages. Respond accordingly.
- Complete and distribute weekly department schedules.
- Complete all applicable payroll functions for Engineering and turn in a timely manner.
- Maintain and stay abreast of the latest computer programs/innovations (as applicable).
- Open and distribute mail.
- Support any administrative or special project needs as directed by GM and/or Chief Engineer
- Filing of all pertinent correspondence in a timely manner.
- Type all correspondence pertaining to department.
- Maintain adequate inventory of office supplies.
- Responsible for the smooth operation of the office.
- Maintain trace file as needed.
- Perform other duties as requested by management.
Qualifications
Education & Experience:
- High School diploma or equivalent required and/or experience in a hotel or a related field required.
- At least 3 to 5 years of progressive experience in a hotel or related field preferred in a fast-paced environment.
- College course work in related field helpful.
- Computer knowledge/skills required.
- High school or equivalent education required. Bachelor’s Degree preferred, with emphasis hospitality, business, marketing, communication.
- Must possess strong computer skills, including Outlook, Word, Excel, PowerPoint.
Physical Requirements:
- Flexible and long hours sometimes required.
- Medium work - Exerting up to 25 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Attend all hotel required meetings and trainings.
- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
- Maintain high standards of personal appearance and grooming, which includes wearing nametag.
- Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
- Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
- Must be able to cross-train in other hotel related areas.
- Must be able to maintain confidentiality of information.
- Must be able to show initiative, including anticipating guest or operational needs.
- Knowledge of Hotel Operations
- Able to prepare schedules based on productivity
- Perform other duties as requested by management.
Compensation is $25/hourly
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