Highgate Hotels

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Host

Requisition ID
2025-62623
Category
Food and Beverage
Job Location
US-HI-Honolulu
Property
Romer House Waikiki
Compensation Minimum
USD $18.00/Hr.
Compensation Maximum
USD $18.00/Hr.

Compensation Type

Hourly

Location

Romer Waikiki

 

The Romer House Waikiki, Hawaii

Overview

Responsible for initial guest interaction at the door, welcoming all visitors to the restaurant, and setting the tone for their experience. The Host is expected to embody the hospitality, charm, and professionalism of our organization. Duties include greeting & seating guests, answering phones, directing guests to bar, lounge, or restrooms, and maintaining the flow of service throughout the dining room. Must be pleasant, conscientious, and professional with excellent hospitality instincts & drive to provide customer service. Must be able to operate effectively as part of a team, communicate clearly, and ensure smooth, quality service.

Responsibilities

  • Welcome all guests and ensure guests receive responsive, professional, and gracious service at all times.
  • Answer any questions about the menu, specific food items, the wine list or any other inquiries the guest may have.
  • Seat guests to their table with gracious hospitality.
  • Answer phones and take reservations.
  • Maintain cleanliness of restaurant entrance and workstation.
  • Act with integrity, honesty and knowledge that promote the culture, values of TableOne Hospitality.
  • Operate within the restaurant daily with efficiency, respect, friendliness, professionalism, teamwork, knowledge, patience, awareness, compassion, courtesy and initiative.
  • Understand completely all programs, procedures, standards, specifications, guidelines, and training programs.
  • Represent the restaurant professionally through effective communication, cooperation, and relationships with all business partners.

Qualifications

  • 1-2 years of upscale restaurant & bar experience. Knowledge of service and food and beverage, generally involving at least 1 year of dining room experience and thorough knowledge of fine dining, service procedures and functions.
  • Prior experience as a host
  • Cleanliness, organization and the ability to work well in a team situation are crucial to this position.
  • Food and wine knowledge a plus.
  • Pleasant and professional phone demeanor.
  • Must be impeccably groomed, maintain good hygiene, good posture and have required uniform or dress code.

 

 

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Highgate Hotels, L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of Highgate Hotels to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver’s license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

The following link provides more information regarding the Federal laws prohibiting discrimination in employment: EEO is the Law – Notice of Applicant Rights Under the Law.