Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition.  Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Dishwashing & Utensil Cleaning

• Wash and sanitize all dishes, glassware, utensils, pots, and pans.
• Operate commercial dishwashing machines and ensure proper chemical usage per the operating guidelines of the machinery.

Kitchen Equipment Cleaning

• Clean and maintain kitchen equipment such as grills, fryers, ovens, walk in refrigerator, walk in freezer, and other heavy duty equipment.
• Ensure all surfaces and tools are sanitized in accordance with health regulations.

Trash & Waste Management

• Separate recyclables, compost, and standard waste properly.
• Empty garbage bins regularly and dispose of waste according to hotel and environmental guidelines.
• Keep trash cans clean and wiped clean to prevent mold and fly harboring conditions.
• Ensure loading dock/trash area is kept organized and clean.

Floor & Surface Maintenance

• Sweep and mop kitchen floors throughout the day and after closing.
• Clean spills promptly to prevent slips and maintain safety.

Restocking & Supply Management

• Assist with restocking food from main kitchen to restaurant level kitchen during service as needed.
• Replenish clean dishes, utensils, and kitchen tools to appropriate stations as needed.
• Assist with receiving and organizing kitchen deliveries, as required, by supervisor.
• Support banquet or room service operations with dishware or equipment as needed.

Sanitation Compliance

• Follow all hygiene and safety standards as required by the hotel and health department (NYC DOH and HAACP)
• Use personal protective equipment (PPE) when handling chemicals or waste.

Inventory & Supplies Monitoring

• Notify supervisors when cleaning supplies or chemicals are running low.
• Ensure safe storage of cleaning materials and chemicals per guidelines.

Adherence to Hotel Policies

• Communicate with Housekeeping and Engineering for maintenance issues as well as informing supervisor.
• Know the location and operation of all fire extinguishing equipment. 

End-of-Shift Duties

• Conduct final cleaning of kitchen and stewarding areas.
• Ensure dish machine is completely clean and tidy without leftover items to clean.
• Assist with closing checklists and secure storage of equipment.

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Flexible and long hours sometimes required.
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Ability to withstand temperature variations, both hot and cold.
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
• Must be able to show initiative, including anticipating guest or operational needs.
• Perform other duties as requested by management.