Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.

With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service.  The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line.  Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach.  This modern, ultra-chic hotel has 686 guestrooms.

The Payroll & Human Resources Coordinator is responsible for assisting the Director of Payroll & Human Resources department with a variety of Payroll and Human Resources functions. They are also responsible for accurate and timely completion of paperwork, and the understanding and enforcement of company policies. 

• Administer insurance benefits, explain benefits, assist with completion of enrollment forms, and answer questions.
• Compile review list and distribute to departments.
• Compile Turnover Report, copy and distribute.
• Enter payroll information on computer (wage information, changes).
• Conduct prescreening interviews.
• Respond to unemployment claims, maintain unemployment logbook.
• Maintain new hire, termination, and transfer and promotion logbook.
• Audit hours worked in payroll reports for eligibility of benefits.
• Compile wage surveys.
• Monitor and maintain Leave of Absence log.
• Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.
• Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).
• Maintain complimentary room night log, process employee requests.
• Prepare and place recruitment advertising.
• Process paperwork for terminating employees.
• Schedule Orientation.
• Assist in Orientation – explain benefits, conduct tour of property.
• Write articles and take pictures for property newsletter.
• Assist with special projects; plan employee events (meetings, picnics, parties).
• Maintain First Aid log.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.
• Must be willing to cross train in other accounting or hotel-related areas.
• Must be able to prioritize job functions in order to meet deadlines.
• Must be able to maintain confidentiality of information.
• Must be able to communicate effectively with other departments to achieve common hotel goals.
• Utilize and maintain time and attendance systems to process daily, weekly, bi-weekly, semi-monthly and monthly payroll and related information to include, but not limited to, input/export payroll hours; modify payroll information (rates, address, status, etc.); record miscellaneous earnings/deductions, etc.
• Review and ensure accuracy and appropriateness of all payroll input and output.
• Monitor, prepare and communicate financial reports in accordance with Highgate Hotel’s requirements meeting various due dates; i.e., daily labor, tip, month-end, overtime reports, etc.
• Prepare tax reports and other regulatory reports as necessary.
• Monitor and prepare deduction schedules and payments as necessary; i.e., credit union, garnishments, health & welfare, pension and union dues, etc.
• Ensure proper paycheck distribution for each department periodically.
• Maintain a working knowledge of current payroll related laws and regulations.
• Prepare and input all required payroll journal entries.
• Keep supervisor informed of any unusual events and/or deviations of policies or procedures.
• Copy and distribute reports as necessary.
• Respond to governmental inquiries upon receipt.
• Monitor and maintain timekeeping equipment.

Education & Experience:
• At least 3 years of progressive Payroll and/or Human Resources experience in a hotel or a related industry; or a 4-year college degree and at least 1 year of related experience; or a 2-year college degree and 2 or more years of related experience.
• College course work in related field helpful
• Familiarity with and knowledge of CA payroll laws are helpful.

Physical requirements:
• Flexible and long hours sometimes required.
• Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

General Requirements: 
• Maintain a warm and friendly demeanor at all times.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
• Attend all hotel required meetings and trainings.
• Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing nametags.
• Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
• Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
• Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
• Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.