The Nail Technician is an essential contributor to the spa’s elevated beauty and wellness experience. This role delivers impeccably detailed manicure and pedicure services using premium products, advanced techniques, and luxury hospitality. The Nail Technician creates a serene, relaxing, and results-driven experience that reflects the spa’s five-star standards.

The Lead Esthetician plays a pivotal role in delivering an exceptional, elevated spa experience that aligns with the standards of a luxury wellness environment. This position combines advanced technical expertise with leadership responsibilities, ensuring that all esthetic services are performed to the highest level of quality, consistency, and guest care. The Lead Esthetician oversees the day-to-day operations of the esthetics department, supports and mentors the esthetician team, and upholds the spa’s service protocols, hygiene standards, and brand philosophy. This role works closely with the Spa Director, Assistant Spa Director and Spa Manager to maintain seamless operations, drive retail performance, and enhance the overall guest journey.

The Esthetician is a key representative of the spa’s commitment to exceptional skincare and holistic wellness. This role delivers expertly tailored facial and body treatments with a deep understanding of skin health, premium product lines, and luxury-level guest service. The Esthetician ensures each guest experiences restorative results, relaxation, and highly personalized care.

The Lead Massage Therapist is a key leadership role responsible for upholding the highest standards of therapeutic excellence, guest care, and service consistency within a luxury spa environment. This position blends advanced hands-on massage expertise with team leadership, ensuring that all massage therapists deliver refined, results-driven treatments that embody the spa’s brand and philosophy. Working closely with the Spa Director, Assistant Spa Director and Spa Manager, the Lead Massage Therapist supports daily operations, mentors the massage team, maintains treatment quality, and contributes to the overall success of the spa’s wellness offerings.

The Massage Therapist is a key ambassador of the spa experience, delivering exceptional, customized massages and body treatments while embodying the highest standards of professionalism, service, and guest care. This role supports the spa’s vision of providing a serene, results-driven, and personalized wellness journey for every guest.

The Cook II (Full-TIme) is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Cook II (On-Call) is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

 The Engineer, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.· Pay Rate: $15.25 per hour. (or enter Range here for start pay – this is important to be mindful of existing staff)· In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates.· Retirement 401k program is open to both full-time & part-time staff who qualify.· Taking applications ongoing for this position. · Apply at: www.highgate.com/careers

The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

- Responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. 

The purpose of the Rooms Controller Agent Position is to increase guest preference of our hotel and Highgate Hotels brand. The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests and preferences.  The Rooms Controller will maintain and manage the hotel’s inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are responsible for blocking VIP guests, managing Out of Order and Out of Service inventory, managing guest queue and discrepancies, performing room changes and guest follow up, managing and facilitating pre reg/pre key groups, managing all airline assignments and pre keys, managing guest upgrade requests/hotel upgrade revenue, receiving and responding to guest feedback...

The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering.  He/she is also responsible for providing attentive, courteous and efficient service to all guests.

The Public Area Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.