The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel’s rules and regulations.

The Le Petit Chef Experience Supervisor is responsible for overseeing the daily execution of the hotel’s immersive dining program featuring the internationally recognized Le Petit Chef projection-mapping experience. This role blends hospitality leadership with theatrical coordination, ensuring flawless synchronization between animation, service timing, culinary execution, and guest engagement.The ideal candidate brings strong operational experience, exceptional attention to detail, and a natural flair for performance, storytelling, and guest interaction. They serve as the on-site ambassador of the Le Petit Chef brand and are key to delivering a memorable, high-quality, multi-sensory dining event. Why This Role Is SpecialThis is not a traditional restaurant supervisor position — it...

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

Greet and escort guests to restaurant tables in accordance with established guest service standards.

WHO YOU AREYou are a team member who knows how to execute high-end service in a variety of environments. You are able to think on your feet and make the right decisions in the moment and under pressure. An outstanding communicator, you excel at building relationships with internal and external guests.  Your positive attitude, sense of urgency and attention to detail make you successful as a trusted partner of the food and beverage department.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. They are also responsible for receiving and delivering guests orders and collecting payment.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Assistant Front Office Manager’s primary function is to assist the Front Office Manager with the daily operations of the front office. He/she will assist with guest complaints and represent management in the absence of the Front Office Manager.

The All Around/Pantry Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Server Assistant will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.