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The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
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The Food & Beverage Attendant is responsible for the complete set up of the Grab and Go and Bar area. The Attendant is to provide coffee and/or bar service by preparing and serving coffee, alcoholic and non-alcoholic drinks, and ring up food items for all guests. The Attendant is responsible for taking guest orders and accepting payment for food and beverages and making proper change for guests and fellow employees. The Attendant is also responsible for the Grab and Go and related seating areas which includes light cleaning, restocking and general upkeep of the area.
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Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.
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The Barista is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Catering and Sales Manager is responsible for overseeing and coordinating all aspects of catering and event planning, ensuring exceptional service and successful execution. While maintaining profitable operations and high-quality products and service levels. He/she is expected to market ideas to promote business, maintain revenue and meet budgeted productivity while keeping quality consistently high. The Catering and Events Manager is also responsible for acting as a liaison between client and operating departments to ensure a successful meeting and to generate repeat business. The Catering Sales Manager is responsible for driving catering revenue through proactive sales, seamless execution, and exceptional client relationships. This individual will serve as the primary liaison...
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The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
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The Barback is responsible for maintaining cleanliness and proper stock behind the bar, as well as ensuring the best-in-class guest experience. They are also responsible for assisting the Bar staff in keeping the bar organized for an efficient flow of service throughout their shift.
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The Outlet Ambassador is expected to provide timely, courteous service with guest satisfaction to all Longboard Club guests as the primary goal. The Ambassador is also responsible for setting up their stations including opening, running, and closing side work. He/she must have an indepth knowledge of the specialty wine and cheese program. This includes assisting guests with the wine cruvinet system as well as servicing the PM cheese cart. The Ambassador is responsible for the general maintenance and cleaniness including clearing tables and providing exceptional customer service to all Longboard Club guests. As needed the Ambassador may also assist Longboard Club guests with general folio inquiries and support.
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The Pantry 1 is responsible for preparing all Cold food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
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[New hires are eligible to earn a $500 Sign-on Bonus after completion of 180 days of continuous employment. Promotion ends on 4/30/2026.]The Utility Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.
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[New hires are eligible to earn a $500 Sign-on Bonus after completion of 180 days of continuous employment. Promotion ends on 4/30/2026.]The Utility Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.
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Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.
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The Outlet Ambassador – Japanese Language is expected to provide timely, courteous service with guest satisfaction to all Wonder Club guests as the primary goal. Also responsible for setting up their stations including opening, running, and closing side work. He/she must have an indepth knowledge of the specialty wine, and food options within the Wonder Club. This includes assisting guests with the wine cruvinet system as well as servicing the Wonder Bar, Wonder Lounge, and Wonder Pool. The Outlet Ambassador is responsible for the general maintenance and cleaniness including clearing tables and providing exceptional customer service to all Wonder Club guests. As needed the Outlet Ambassador may also assist Wonder Club guests with general folio inquiries and support.
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The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel’s rules and regulations.