The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Lead Bartender is responsible for crafting exceptional beverage experiences through expert mixology, refined service, and polished hospitality. This role requires mastery of classic and contemporary cocktail techniques, deep product knowledge, and the ability to create personalized guest experiences in a luxury service environment. The Lead Bartender ensures the bar is impeccably organized, efficiently operated, and consistently aligned with the hotel’s elevated standards of excellence.The Lead Bartender plays a leading role in the department by supporting management, and guiding and supervising other associates during their shifts. 

The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Complex Project Manager is responsible for completing all assigned Capital Improvement projects within the specified schedules and budgets.  He/she is also responsible for coordinating the safe and timely construction activities between Contractors for the Renaissance Hotel, Westin Hotel & Spa, Oyo Hotel & casino.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Room Service Server/Cashier is responsible for taking guest orders accurately and timely, preparing and delivering items to guestrooms, processing payments, and ensuring overall guest satisfaction in an attentive, courteous and efficient manner.

The House Attendant (On-Call) is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Restaurant Host/Hostess is the first point of contact for guests dining in the hotel restaurant. This individual warmly welcomes guests, manages seating assignments, and ensures an exceptional first and last impression. The host/hostess plays a key role in creating a welcoming, organized, and smooth-flowing dining experience while supporting the restaurant team with a high level of guest service and professionalism.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

The Recreation Attendant is responsible for overseeing all Recreation areas, pool stations and fitness center.

The Executive Housekeeper is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.  The Accounting Intern is responsible for clerical, administrative, and other duties to assist in the smooth operation of Accounting. They are also responsible for providing attentive, courteous and efficient service to all guests.