The Complex Director of Sales & Marketing is primarily responsible for leading & driving top line revenue strategy for traditional sales related segments to include group, volume transient & catering.  The individual is additionally responsible for staying ahead of market trends, market share movement and ongoing competitive hotel analysis, while directing the property sales teams (rooms & catering) to insure budgeted revenues are met or exceeded. The Complex Director of Sales & Marketing is also responsible for developing and implementing a marketing communications plan designed to achieve the desired positioning for the hotel, as well as managing the sales and marketing budget that supports revenue attainment.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $15.00 p/h

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices. This role will support the Hilton Phoenix Airport, Holiday Inn & Suites Phoenix Airport North, and Crowne Plaza Phoenix Airport.

 The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

 The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Barista is responsible for preparing hot and cold beverages, educating customers on our drinks menu, making recommendations based on their preferences, up-selling special items and taking orders.

The Banquet Houseperson in responsible for the set up, refresh, tear down and maintenance of all meeting space.

The Complex Accounts Receivable Clerk is responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with Highgate Hotel’s policies and procedures.

This position is responsible for all accounting responsibilities related to various disciplines within the accounting department, which would include: Accounting Controlling, Hotel Accounting, & Internal/External audits.

The primary function of the Pantry Cook is to timely and accurately prepare high quality cold food items for catering events in the hotel’s banquet spaces.  He/She is also responsible for preparing and serving meals in the employee cafeteria.