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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.
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2027 Finance Intern - Learn how financial decisions shape businesses, markets and long-term growth during an Internship with Highgate..... If you have a strong interest in FINANCE and a PASSION for analyzing how businesses make strategic financial decisions, bring your skills and enthusiasm to our Finance Internship. Our 2027 Finance Internship offers students the opportunity to gain hands-on experience in a dynamic hospitality environment while learning from experienced Finance Leaders.This internship is designed for students who are eager to learn, grow, build meaningful connections, gain real-world experience, strengthen your understanding of financials and gain hands on experience in the Hospitality Industry!
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The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Our 2027 Operations Internship gives you the opportunity to rotate and work in multiple departments in our hotels. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. Our internship begins in June.
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Our 2027 Revenue Management Internship gives you the opportunity to explore the business side of hospitality and learn how hotels make important commercial decisions every day. You’ll work alongside experienced leaders, gain exposure to real hotel performance, and begin developing the analytical and business skills that help drive results across a hotel portfolio. Our internship begins in June.
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The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.
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The Public Area Attendant plays a vital role in maintaining the overall look, feel, and cleanliness of E11EVEN Hotel & Residences by ensuring all public spaces consistently reflect Highgate standards and luxury brand expectations. This position is responsible for the care and presentation of lobbies, corridors, restrooms, fitness and business centers, restaurants, meeting spaces, elevators, pool areas, parking garages, and other shared guest areas. The role supports a clean, safe, and welcoming environment throughout the property and may assist with special cleaning projects or provide support to Room Attendant and House Attendant functions as operational needs require.
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The Junior Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of Payroll, Income Audit and Accounts Receivable processing and collections
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The Safety & Security Officer plays a pivotal role in ensuring a safe, secure, and seamless environment for all guests and team members. This position is responsible for maintaining a visible security presence throughout the property, proactively identifying and addressing potential safety hazards, and upholding the brand’s standards for protection and guest experience. The Officer conducts regular patrols, responds swiftly to incidents, and enforces hotel policies while delivering exceptional, service‑focused communication. This role is critical to safeguarding the wellbeing, privacy, and peace of mind of everyone on property. Hotel, Resort, or Nightlife expereince is required for this role.
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The Concierge is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Guest Services Agent is a key ambassador of the E11EVEN Hotel & Residences experience, delivering a warm, confident, and efficient first and last impression for every guest. This role is responsible for providing attentive and personalized service throughout the guest journey from check‑in and stay support to departure, while maintaining accuracy, pace, and professionalism in a high‑energy luxury environment. Guest Services Agents actively contribute to guest satisfaction and hotel performance by anticipating needs, resolving requests with care, and supporting revenue and occupancy goals through informed, service‑driven interactions.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.