The Utility Steward is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

The Bellperson Captain is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

The Room Attendant (Full-Time) is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Banquet Bartender (On-Call) is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel. The shifts available are the mornings of Fridays, Saturdays and Sundays. The wage is $15.00 per hour. 

The Scottsdale Plaza Resort is looking for a hardworking and dedicated Food Runner/Server Assistant. In this position you will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.

The Engineer, Level 2 is responsible for insuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to guests and employees.

The Guest Experience Coordinator is responsible for monitoring and assisting in the quality of overall guest experience from pre-arrival, in-house and post-stay. He/she maintains guest satisfaction by tracking and responding to customer comments on social media and internal guest satisfaction index. He/she is responsible to create and execute guest activities to include cultural & kids programs, and activate lobby and pool areas. This position is also responsible for the execution of VIP service deliverables and acts as main contact throughout VIP’s stays. The Guest Experience Coordinator will also serve as a lobby ambassador and assist with guest communication of hotel services via letter, text, email, and face to face communication. Performs administration duties as needed. 

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees. The hotel is willing to train candidates who have the spirit of hospitality, are hard working, and dedicated to growth in their careers.  

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Restaurant Busperson serves patrons by setting tables; placing and replacing silverware; keeping beverage glasses full; adhering to sanitation and safety policies; clearing and cleaning tables, chairs, and environment.

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The purpose of the Rooms Controller Agent Position is to increase guest preference of our hotel and Highgate Hotels brand. The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests and preferences.  The Rooms Controller will maintain and manage the hotel’s inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are responsible for blocking VIP guests, managing Out of Order and Out of Service inventory, managing guest queue and discrepancies, performing room changes and guest follow up, managing and facilitating pre reg/pre key groups, managing all airline assignments and pre keys, managing guest upgrade requests/hotel upgrade revenue, receiving and responding to guest feedback...

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.