The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Housekeeping Supervisor supports the daily operation of the Housekeeping Department by ensuring all guest rooms, suites, and public areas meet the hotel’s highest standards of cleanliness, presentation, and luxury service. This role provides hands-on leadership, inspects work for quality, trains team members, and coordinates communication between Housekeeping, Front Office, Engineering, and Laundry. The Housekeeping Supervisor ensures Forbes-level attention to detail while fostering a positive, efficient, and service-focused team environment. 

Come join Highgate for the summer in one of our dynamic internships! The Food & Beverage Intern will receive exposure to/and provide support in all aspects of the food and beverage operation including on the floor and kitchen coverage, clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Food & Beverage.  He/she is also responsible for providing attentive, courteous and efficient service to all guests.

The Lead Spa Attendant is responsible for overseeing the day-to-day operations of the spa’s attendant team to ensure an exceptional, luxurious guest experience. This role supports the Spa Leadership team, maintains the highest standards of cleanliness and presentation, and ensures smooth coordination between spa reception, treatment providers, housekeeping, and facilities. The Lead Spa Attendant models elevated service standards and plays a key role in training, mentoring, and scheduling the attendant team.

The Fitness and Wellness Practitioner delivers personalized fitness, wellness, and holistic programs to spa guests, ensuring a luxury experience that enhances health, relaxation, and overall well-being. This role combines expert knowledge, professionalism, and exceptional service to guide guests through fitness classes, personal training, wellness consultations, and lifestyle programs. The Practitioner works closely with the spa team to create seamless, tailored guest experiences that align with the spa’s brand and standards.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests.  He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales. Salary Range ($18.81 hr - $18.81 hr)- - In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement 401(k) Program is open to both full-time and part-time...

The Lead Spa Guest Services Coordinator oversees daily spa front desk operations, membership services, and guest-facing functions to ensure an exceptional, seamless, and luxurious experience. This leadership role supports the Spa Management Team by supervising the Guest Services team, optimizing reservations, managing member relations, and ensuring elevated service standards. The Lead Coordinator also serves as Manager on Duty (MOD) as assigned, ensuring smooth operations, guest satisfaction, and staff support.

The Retail Coordinator manages spa retail operations and assists with front desk activities to deliver an exceptional, luxurious guest experience. This role oversees merchandise strategy, visual presentation, inventory management, and front desk operations while supporting spa staff and ensuring brand standards. The Coordinator is responsible for driving retail revenue, enhancing the guest journey, and maintaining a polished, high-end environment.

The Spa Attendant ensures that all spa facilities, locker rooms, treatment areas, and relaxation spaces are impeccably maintained and presented to luxury standards. This role supports the guest journey by providing warm, anticipatory service and helping create a serene, welcoming environment. The Spa Attendant works closely with the spa reception, therapists, and Management teams to ensure seamless operations.

The Spa Receptionist is the first point of contact for all spa guests and plays a key role in delivering an exceptional luxury experience. This role handles reservations, check-ins, check-outs, retail sales, and guest communication with grace, efficiency, and professionalism. The Spa Receptionist ensures a seamless and personalized spa journey while supporting overall spa operations.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Come join Highgate for the summer in one of our dynamic internships! The Rooms Intern will be exposed to the various Rooms Division operations and will be responsible for ensuring the operations of the Rooms Divisions in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

 The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Assistant General Manager is responsible for continually focusing on achieving hotel profitability through revenue generation, cost control, guest satisfaction and developing employees, while maintaining the integrity of the hotel.