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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Salary $23.00/hr- In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted...
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Salary $22.00/hr- In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as Dental and Vision to full-time associates. Retirement 401k Program is open to both full-time and part- time staff who qualify. Applications will be accepted...
The Safety and Security Supervisor is responsible for directing the day-to-day operation of the Safety and Security department, providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel rules and regulations.
The Luau Greeter is responsible for creating a memorable first impression to our luau guests. This position facilitates a great experience by promptly greeting and seating guests, while providing an orientation to the luau grounds and the evening’s events.
The Banquet Captain/Supervisor is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.
The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area.
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
- Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.- Must be able to multitask and prioritize departmental functions to meet deadlines.- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.- Attend all hotel required meetings and trainings.- Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.- Maintain high standards of personal appearance and grooming, which includes wearing the proper...
The Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.• Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.• Keep all work areas clean and properly stocked according to the current meal period.• Keep all tables cleaned and properly set according to property specific standards.• Break down trays of soiled dishes and linen in the dishroom area according to established standards.• Assist servers by delivering and refilling...
The Public Space Houseperson is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.
The Administrative Assistant, Level 1, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
Step into the future of hospitality at The Atlas Hotel.The Atlas, Boston’s first-of-its-kind hotel, is where local connection meets global inspiration and hospitality intersects with thought leadership. Join us at the ground floor of this brand-new hotel opening and help craft unforgettable moments at the intersection of research, hospitality, and inspiration—where every day is a first. The Front of House Service Attendant is responsible for welcoming guests in an attentive, courteous and efficient manner and providing the guest with a positive first impression. He/she is also responsible for providing assistance into and out of the hotel as well as assisting with transportation needs. Additionally, He/She is responsible for assisting with the check-in/check-out processes...
The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Banquet Captain (On-Call) is responsible for supervising and assisting with the set-up, service and clean-up of all assigned banquet functions.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
Hourly Wage: $15/hourAvailability Required: Friday, Saturday, and SundayThe Front Desk Agent is responsible for delivering friendly, attentive, and efficient service to all guests from check-in through checkout. This role plays a key part in creating a positive guest experience while supporting room revenue and occupancy goals.Key Responsibilities:- Greet and assist guests in a courteous and professional manner- Handle check-ins, check-outs, and guest requests efficiently- Provide accurate information about the property and local area- Resolve guest concerns promptly to ensure satisfaction- Maximize room revenue and occupancy by following front office proceduresRequirements:- Must be reliable and available to work Fridays, Saturdays, and...