The Outlet Ambassador is expected to provide timely, courteous service with guest satisfaction to all Longboard Club guests as the primary goal. The Ambassador is also responsible for setting up their stations including opening, running, and closing side work. He/she must have an indepth knowledge of the specialty wine and cheese program. This includes assisting guests with the wine cruvinet system as well as servicing the PM cheese cart. The Ambassador is responsible for the general maintenance and cleaniness including clearing tables and providing exceptional customer service to all Longboard Club guests. As needed the Ambassador may also assist Longboard Club guests with general folio inquiries and support.

The  Carpenter  is responsible for Repair, maintain and construct wood structures such as partitions, doors, furniture and similar items throughout the hotel. The Carpenter  is to provide the highest quality service working in an efficient and thoughtful manner.  At all times the highest level of service standards is to be adhered to. 

The Assistant Manager of the Front Office is responsible for ensuring the operation of the Guest Services, Concierge in a friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.

- Responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. 

The General Maintenance Mechanic is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Pool Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. It is the responsibility of the server to help maintain an impeccable appearance of the pool deck throughout the shift. This may include set up and break down of the pool area as well as maintenance throughout the shift.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Prep Cook is responsible for preparing high quality food based on hotel standards.  They are also responsible for the timely and accurate preparation of food items for the line, pantry or the production area of the main kitchen.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

The House Attendant is responsible for maintaining the cleanliness and overall upkeep of all assigned areas and equipment. This role also includes delivering items to guest rooms, such as express checkout documents, newspapers (property-specific), and other requested amenities. This position will combine part-time responsibilities in Public Areas or Laundry to create a full-time role. The hourly wage is $15.00 per hour. Candidates must be available to work weekends and holidays.

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

The Safety & Security Officer plays a pivotal role in ensuring a safe, secure, and seamless environment for all guests, residents, and team members at E11EVEN Hotel & Residences. This position is responsible for maintaining a visible security presence throughout the property, proactively identifying and addressing potential safety hazards, and upholding the brand’s standards for protection and guest experience. The Officer conducts regular patrols, responds swiftly to incidents, and enforces hotel policies while delivering exceptional, service‑focused communication. This role is critical to safeguarding the wellbeing, privacy, and peace of mind of everyone on property. 

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.). Starting $15.00 p/h

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.