- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. - Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. - Must be able to multitask and prioritize departmental functions to meet deadlines. - Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. - Attend all hotel required meetings and trainings. - Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel. - Maintain high standards of personal appearance and grooming, which includes wearing the...

The Room Attendant is responsible for maintaining clean, comfortable, and visually appealing guest rooms while delivering attentive, courteous, and efficient service to all guests. This role plays a key part in ensuring a positive guest experience by upholding cleanliness and hospitality standards throughout the property.This position pays $15 per hour and requires availability to work Fridays, Saturdays, Sundays, and holidays. Candidates must be reliable, detail-oriented, and able to work efficiently in a fast-paced environment while maintaining high standards of cleanliness and guest service.

The Busperson is responsible for assisting the servers in providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The busperson must insure that all tables are kept clean and presentable with clean china, glassware, silverware and linen.

The Food & Beverage Attendant is responsible for the complete set up of the Grab and Go and Bar area. The Attendant is to provide coffee and/or bar service by preparing and serving coffee, alcoholic and non-alcoholic drinks, and ring up food items for all guests. The Attendant is responsible for taking guest orders and accepting payment for food and beverages and making proper change for guests and fellow employees. The Attendant is also responsible for the Grab and Go and related seating areas which includes light cleaning, restocking and general upkeep of the area.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Assistant Guest Services Manageris responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Staff Accountant is responsible for assisting the Director of Finance and Assistant Director of Finance in maintaining accurate and timely financial resporting; ensuring acceptable levels of internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels Standard Operating Procedures; and safeguarding owners/investors assets. For this role, the emphais is placed on the management of  Accounts Payable processing and General Cashier.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Lead Bartender is responsible for crafting exceptional beverage experiences through expert mixology, refined service, and polished hospitality. This role requires mastery of classic and contemporary cocktail techniques, deep product knowledge, and the ability to create personalized guest experiences in a luxury service environment. The Lead Bartender ensures the bar is impeccably organized, efficiently operated, and consistently aligned with the hotel’s elevated standards of excellence.The Lead Bartender plays a leading role in the department by supporting management, and guiding and supervising other associates during their shifts. 

The Sous Chef is responsible for ensuring that all meals coming from the kitchen are well prepared with regard to quality, consistency, eye appeal, taste and food cost. He/she is expected to provide training for all staff; meet corporate quality standards; and assist in establishing and enforcing food specifications, portion control, recipes and sanitation. The Sous Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Complex Project Manager is responsible for completing all assigned Capital Improvement projects within the specified schedules and budgets.  He/she is also responsible for coordinating the safe and timely construction activities between Contractors for the Renaissance Hotel, and Westin Hotel & Spa.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.