The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Food Runner ensures timely delivery of orders so that food is the freshest it can be, resulting in high guest satisfaction. This position is also responsible for ensuring the order is accurate, in accordance to the Server's entry and aesthetically appealing. Food Runners will also assist with clearing tables after service and resetting. Strives to maintain health code standards of food handling.Rate of pay: $15.68/hr (Probationary Rate) $18.21/hr (Regular Rate)  

 The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

 The Luau Show Female Dancer will work under the supervision of the Luau Stage Manager and work in conjunction with the Luau Show Line captains to assist with the daily operations of the Luau Show.  An integral part of their responsibility is maintaining the performance standards as directed by the Luau Artistic Director. The Luau Show Female Dancer provides professional authentic Hawaiian/Polynesian songs, dances or skits, performances before, during and after the show.  Provides excellent guest experience. 

The Luau Male Dancer / Fire Knife Dancer will work under the supervision of the Luau Stage Manager and work in conjunction with the Luau Show Line Captains to assist with the daily operations of the Luau Show.  An integral part of their responsibility is maintaining the performance standards as directed by the Luau Artistic Director. The Luau Male Dancer / Fire Knife Dancer provides professional authentic Hawaiian/Polynesian songs, dances or skits, performances before, during and after the show.  Provides excellent guest experience. 

The Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel’s rules and regulations.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. They are also responsible for receiving and delivering guests orders and collecting payment.

The All Around/Pantry Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.

The Server Assistant will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.

The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises, including the parking areas, to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel’s rules and regulations.  He/she provides service and assistance to the parking operation facilities.

The Accounting Manager is responsible for providing consistent leadership in the financial area of the hotel by supplying management with guidance and training. He/she is also responsible for focusing on the profitability of the business, maintaining accurate and timely financial reporting, ensuring acceptable levels on internal control, ensuring compliance with all federal, state, and local regulations, and safeguarding owners/investors assets.

The Station Cook is responsible for preparing all food items, based on standardized recipes, for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio.