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The Housekeeping Assistant Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
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The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
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The Housekeeping Supervisor is responsible for administering and coordinating housekeeping functions in assigned sections, as well as assuming all Housekeeping Manager functions in his/her absence.
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The Housekeeping Inspector/Inspectress is responsible for overseeing the cleaning of guestrooms by the Housekeeping staff. He/she is also responsible for ensuring that rooms are maintained to set standards of cleanliness and are ready in a timely manner for guest accommodations.
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The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.
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The Room Attendant will be servicing guest rooms, while making sure to follow a comprehensive cleaning process throughout the hotelfollowing all of the Brand and CDC guidelines for cleanliness.
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The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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Shuttle Drivers are responsible for providing hospitality in an attentive, friendly, and efficient manner to all guests. The job duties of this position include, but not limited to: Ensuring guest are driven to and from the airport in an efficient safe manner; assisting with customers’ belongings such as luggage, baby strollers, suit jackets, and wheelchairs; and provide driving directions and other information to guest. Constant radio contact with the Valet and Front Desk are a must to ensure efficient and reliable transportation as well as timely vehicle retrievals from the parking garage. Additionally, Drivers are responsible for maintaining shuttle maintenance and keeping them fueled and road worthy. Also, drivers must abide by all traffic and airport laws when driving and immediately...
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
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The Food & Beverage Manager in Training will receive exposure to/and provide support in all aspects of the food and beverage operation including on the floor and kitchen coverage, clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Food & Beverage. He/she is also responsible for providing attentive, courteous and efficient service to all guests.
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The House Attendant/Housekeeping plays a vital role in maintaining the overall look, feel, and cleanliness of E11EVEN Hotel & Residences by ensuring all public spaces consistently reflect Highgate standards and luxury brand expectations. This position is responsible for the care and presentation of lobbies, corridors, restrooms, fitness and business centers, restaurants, meeting spaces, elevators, pool areas, parking garages, and other shared guest areas. The role supports a clean, safe, and welcoming environment throughout the property and may assist with special cleaning projects or provide support to Room Attendant and House Attendant functions as operational needs require.
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