The Food & Beverage Coordinator is responsible for clerical, administrative, and other duties to assist in the smooth operation of the Food & Beverage department including but not limited to payroll, schedule adjustments, special projects, and general F&B Office & Administrative efficiency. Additionally, the F&B Coordinator position will lead, funnel, and coordinate all Venue-related Sales’ inquires including but not limited to buyouts, partial buyouts, special events, general reservations and amenities.  He/she is also responsible for providing attentive, courteous and efficient service to all guests. 

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

- The Aquarist 2 rated associate is responsible for developing/maintaining animal enrichment program(s) when necessary as determined by the Curator Manager. Suggested protocols and/or programs must meet the approval of the Curator manager for content, method and implementation.- The Aquarist 2 rated associate is responsible for developing public presentation to hotel guests and public on an ongoing or as-needed basis according to Hotel or departmental manager discretion. Suggested protocols and/or programs must meet the approval of the Curator manager for content, method and implementation.- The Aquarist 2 rated associate is responsible for maintaining food supplies and food inventory and food supplements for the animals cared for by the Curator department. - The Aquarist 2 rated...

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Utlity House Attendant (On-Call) is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.

The Pastry Cook 3 (Full-Time) is responsible for the preparation, production and baking of all  products, including but not limited to: Danish, croissants, breakfast breads, muffins , buns, rolls, fillings, bread puddings, puff pastry, basic sauces and icings based on standardized recipes for the Restaurants, Room Service, Employee Cafeteria and Banquets, while maintaining the highest standards to produce an appealing and appetizing product. He/she is also responsible for ensuring the cleanliness, sanitation and safety in the kitchen and work areas while minimizing waste and maximizing cost/production ratio. Assist higher level pastry cooks when business requires.

The Guest Experience Coordinator is responsible for monitoring and assisting in the quality of overall guest experience from pre-arrival, in-house and post-stay. He/she maintains guest satisfaction by tracking and responding to customer comments on social media and internal guest satisfaction index. He/she is responsible to create and execute guest activities to include cultural & kids programs, and activate lobby and pool areas. This position is also responsible for the execution of VIP service deliverables and acts as main contact throughout VIP’s stays. The Guest Experience Coordinator will also serve as a lobby ambassador and assist with guest communication of hotel services via letter, text, email, and face to face communication. Performs administration duties as needed. 

The Public Area Attendant (On-Call)  is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.

The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Sales/Catering Coordinator is responsible for clerical, administrative, marketing materials, and other duties to assist in the smooth operation of Sales/Catering.  He/she is also responsible for providing attentive, courteous and efficient service to all guests.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Residences and Owner Relations Coordinator, is responsible for clerical, administrative, and other duties to assist in the smooth operation of the reporting department. He/she is also responsible for providing attentive, courteous and efficient service to all customers/owners.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Food & Beverage Hospitality Associate provides direct support to the food and beverage team, ensuring smooth daily operations through guest engagement, service assistance, and organizational support. This role involves assisting with front-of-house service, maintaining operational readiness, and performing administrative tasks as needed. The F&B Hospitality Associate plays a key role in upholding service standards and enhancing the overall guest experience. This is a physically active position requiring extended periods of standing, walking, and lifting. The ability to transport and occasionally serve alcoholic beverages in compliance with hotel policies and legal regulations is required.