The Food & Beverage Hospitality Associate provides direct support to the food and beverage team, ensuring smooth daily operations through guest engagement, service assistance, and organizational support. This role involves assisting with front-of-house service, maintaining operational readiness, and performing administrative tasks as needed. The F&B Hospitality Associate plays a key role in upholding service standards and enhancing the overall guest experience. This is a physically active position requiring extended periods of standing, walking, and lifting. The ability to transport and occasionally serve alcoholic beverages in compliance with hotel policies and legal regulations is required.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Experience Coordinatoris responsible for the coordination, delivery, and retrieval of amenities, ensuring seamless execution while maintaining a high level of guest interaction. This role requires a professional demeanor, strong organizational skills, and the ability to engage with guests in a polished and service-oriented manner. Additionally, the Guest Experience Coordinator will assist with administrative tasks as assigned and must be comfortable transporting and occasionally serving alcoholic beverages in compliance with hotel policies and legal regulations. This is a physically demanding role that requires the ability to lift up to 50 lbs, stand for 6+ hours per shift, and move efficiently throughout the property.

The Guest Experience Coordinatoris responsible for the coordination, delivery, and retrieval of amenities, ensuring seamless execution while maintaining a high level of guest interaction. This role requires a professional demeanor, strong organizational skills, and the ability to engage with guests in a polished and service-oriented manner. Additionally, the Guest Experience Coordinator will assist with administrative tasks as assigned and must be comfortable transporting and occasionally serving alcoholic beverages in compliance with hotel policies and legal regulations. This is a physically demanding role that requires the ability to lift up to 50 lbs, stand for 6+ hours per shift, and move efficiently throughout the property.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.

The Steward/Potwasher/Warewasher at Favorite Son is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.

The Revenue Analyst is integral to the success of the Hotels’ Revenue Management team. The position will be responsible for the preparation of revenue reports that will assist the Complex Director of Revenue in implementing the Hotels’ yield strategies. In addition, the Complex Revenue Analyst will be required to review and analyze reports such as Demand 360, STR, Agency 360 and other measurement tools and present revenue opportunities for the hotels. 

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

The Luggage Attendant is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.   

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as Operations, Finance, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.  The Brown Palace Hotel & Spa is seeking an Operations Intern for summer of 2025.

WHERE YOU WORK The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique...

WHERE YOU WORK The Joseph Nashville, a Luxury Collection Hotel re-imagines the hotel experience. The hotel's modern expression is informed by the city's diverse maker-culture and is as focused on integrating the work of Nashville's artisans, chefs and craftsmen as it is that of its musicians. The Joseph's art program - incorporating both the local works of Tennessee artists and works from one of the world's most renowned art collections - deepens the hotel's offering and roots it firmly in Nashville for guests and visitors alike. Featuring 297 thoughtfully designed rooms and suites, as well as 18,000 square feet of event and meeting space, The Joseph will exceed the expectations of varied guests. In addition to impeccable service, The Joseph offers countless chances to enjoy unique...

The Restaurant Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.

The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.