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The purpose of the Rooms Controller Agent Position is to increase guest preference of our hotel and Highgate Hotels brand. The Rooms Controller assigns hotel rooms to guests based on their reservation and unique requests and preferences. The Rooms Controller will maintain and manage the hotel’s inventory of guest rooms while supporting front desk operations with reservation and rooms related information. Rooms Controllers are responsible for blocking VIP guests, managing Out of Order and Out of Service inventory, managing guest queue and discrepancies, performing room changes and guest follow up, managing and facilitating pre reg/pre key groups, managing all airline assignments and pre keys, managing guest upgrade requests/hotel upgrade revenue, receiving and responding to guest feedback...
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Housekeeping Admin is responsible for ensuring that all guest requests are executed in a timely and accurate manner accorded to Highgate Hotel International standards.
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The Executive Chef is responsible for coordinating, supervising and directing all aspects of the hotel’s food production, while maintaining profitable F&B operations and high quality products and service levels. He/she is expected to provide training for all staff, meet corporate quality standards, establish and enforce food specifications, portion control, recipes and sanitation. The Executive Chef is also responsible for controlling food and labor costs while maximizing guest satisfaction.
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The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Salary Range ($18.81/hr - $18.81/hr)- In addition to travel discounts at our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage, as well as Dental and Vision benefits to eligible full-time associates. All associates accrue paid sick leave in accordance with the Colorado Healthy Families and Workplaces Act. Paid time off plans may also be available to associates who qualify. The Retirement...
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A Career-Defining Opportunity: The Huntington – San Francisco’s Living Legacy and Urban Estate on Nob Hill The opening of The Huntington marks the reemergence of a Nob Hill icon, the first luxury hotel debut in San Francisco since 2022 and a defining moment in the city’s renaissance. With renewed investment in culture, dining, and hospitality, San Francisco is actively restoring its place on the global stage. For the elite leader, this is a singular invitation to set the global standard for luxury and shape the future of hospitality in one of the world’s most storied destinations. At The Huntington, nearly a century of heritage and modern elegance converge in a reimagined urban estate envisioned by a world-class designer. The hotel will stand as San Francisco’s cultural...
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The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.
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he House Attendant is responsible for maintaining the cleanliness and organization of all assigned areas and equipment throughout the hotel. Additional responsibilities include delivering requested items to guest rooms and assisting with guest services, such as express checkout materials and newspapers, as applicable.Position Availability:- Shift: 3:00 PM – 11:00 PM- Availability: Open
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The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Complex Accounts Receivable Clerk is responsible for ensuring proper review, timely processing and communications of all guests billing and the collection thereof, in accordance with Highgate Hotel’s policies and procedures.
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The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. This role is only for the 8am-12:30pm shifts Saturdays & Sundays
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The Spa Receptionist is the first point of contact for all spa guests and plays a key role in delivering an exceptional luxury experience. This role handles reservations, check-ins, check-outs, retail sales, and guest communication with grace, efficiency, and professionalism. The Spa Receptionist ensures a seamless and personalized spa journey while supporting overall spa operations.
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The Breakfast Attendant is responsible for providing exceptional guest service in a friendly, courteous, and efficient manner while maintaining the hotel’s complimentary breakfast area. Duties include setting up breakfast, replenishing food and beverages, maintaining cleanliness, and ensuring guests have a pleasant breakfast experience.Position Details:- Availability: 2 days per week only- Shift: Morning- Hours: 5:30 AM – 11:30 AM or 7:00 AM – 11:00 AM
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Director of Finance is responsible for providing consistent leadership in the financial area of the hotel by focusing on the profitability of the business; maintaining accurate and timely financial reporting; ensuring acceptable levels on internal control; ensuring compliance with all federal, state, and local regulations and Highgate Hotels ‘s Standard Operating Procedures; and safeguarding owners/investors assets.
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The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.
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The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
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The Server Assistant will ensure food is run hot and fresh off the line, tables are cleared and cleaned for our guests and drinks refilled. You will also assist the bar with similar duties, help with bar glass rotation and refilling ice bins. The ideal candidate will have a strong desire to exceed guest’s expectations, have an infectiously positive attitude, and work well as part of a team. To be successful, you should be well-organized, able to work in a fast-paced environment, be able to prioritize and have high multi-tasking skills.