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Come join Highgate for the summer in one of our dynamic, paid internships! We are currently seeking over 10 Revenue Management Interns to support our San Francisco properties. This is a 10-week immersive program designed to provide hands-on exposure to hotel revenue management and operations, all while working in a fun and fast-paced hospitality environment. Specific property placement will be discussed once an internship offer is extended.
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. They are also responsible for receiving and delivering guests orders and collecting payment.
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Operations Manager is responsible for planning and directing operations to improve productivity and efficiency.
The Lobby Ambassador is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Lead Front Desk Agent is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools, equipment, or machines.
The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. He/she is responsible for promotion of specials and up selling.
The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.