The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.

Baristas perform several job duties and provide customer service. Baristas take orders and make coffee, tea, and other drinks to customer specifications. Baristas also operate cash registers and credit card machines

Baristas perform several job duties and provide customer service. Baristas take orders and make coffee, tea, and other drinks to customer specifications. Baristas also operate cash registers and credit card machines

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Services Manager (OEM) is responsible for assisting the Guest Relations Manager / Assistant Direcot of Front Office while providing attentive, courteous, and efficient service to all guests, including successfully resolving guest complaints, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Come join Highgate for a 12 month F&B program in one of our dynamic J-1 internships! Our interns have the opportunity to work in multiple departments within Food & Beverage. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer. 

The Residences and Owner Relations Coordinator, is responsible for administrative, communication and other duties to assist in the smooth operation of our owner relations department. He/she is also responsible for providing attentive, courteous and efficient service to all customers/owners.  Interdepartmental collaboration and communication will be a key part in this role.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations. Open position for Fridays and Saturday / Part Time $16.50 per hour.

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Housekeeping Asst Supervisor - incharged of supervise, inspect and making sure all rooms are clean and ready for the next guest before 3pm.  Working days Saturday and Sunday @ $16.25 per hour.

Night Guest Service Agent provides quality guest service to all our guests especially the late arrival guests; Performs both guest service agent and PBX operator duties as required; Closes the End-of-day process for Food and Beverage Point of Sale (POS) System; Reconciles all hotel cashier transactions; Reviews, organizes, and compiles reports on a timely basis and ensures accuracy of guest billings, account/package postings, and city ledger transactions.

The Housekeeping Manager is responsible for ensuring the operation of the Housekeeping Department in an attentive, friendly, efficient and courteous manner, providing all guests with quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels.

The Safety and Security Officer is responsible for providing protection and communication with hotel guests and employees. He/she is also responsible for patrolling hotel premises to maintain security, detect and report fire, security and safety hazards and/or violations of Highgate Hotel’s rules and regulations.

The Spa Supervisor is responsible for supervising the team, ensuring the company standards are consistently applied, participating in operational decisions, creating, developing and implementing concepts, demonstrating effective retail management and delivering high level of service to guests.