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The Restaurant General Manager is responsible for coordinating, supervising and directing all aspects of the F&B outlet operation, while maintaining profitable F&B outlets and high-quality products and service levels. They are expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Maintenance Engineer is responsible for repairs and maintenance of all hotel equipment and systems as directed by the needs of the guests and employees. The Maintenance Engineer is to provide the highest quality service working in an efficient and thoughtful manner. At all times the highest level of service standards is to be adhered to.
The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Engineer, Level 1, is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.
The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.
The Food & Beverage Supervisor is responsible for coordinating, supervising and managing all property food and beverage, kitchen and back of the house operations, while maintaining a profitable F&B department and high quality products and service levels. He/she is expected to market ideas to promote business; reduce employee turnover; maintain revenue and payroll budgets; and meet budgeted productivity while keeping quality consistently high.
The Engineering Supervisor is responsible for the day-to-day operations of the Engineering Department. In the absence of the Director and/or Assistant, the Supervisor will assume the administrative, financial and operating aspects of the hotel for the Engineering department.
This is a part-time position with an hourly wage of $15. Availability on Fridays, Saturdays, and Sundays is required. We are seeking a dedicated Room Attendant to maintain clean, comfortable, and inviting guest rooms while delivering attentive, courteous, and efficient service to all guests.
WHO YOU AREYou are a team member who knows how to execute high-end service in a variety of environments. You are able to think on your feet and make the right decisions in the moment and under pressure. An outstanding communicator, you excel at building relationships with internal and external guests. Your positive attitude, sense of urgency and attention to detail make you successful as a trusted partner of the food and beverage department.
The Maintenance Engineer is responsible for ensuring that the rooms and property are maintained in the best possible condition, with the least inconvenience to guests. The Engineer is expected to perform routine maintenance and repair duties for guest rooms and the rest of the property, including but not limited to HVAC, plumbing, electrical, boilers and carpentry.
The Outlet Cashier/Order Taker is responsible for accepting payment for food and beverages and making proper change for guests and fellow employees. He/she is also responsible for assisting the Host/Hostess in the prompt greeting and seating of all guests and assist servers as needed.
The Bartender is responsible for the complete set up of the bar area and the mixing of drinks for all guests and servers. Need to maintain the service and cleanliness of the bar area, ensuring quality service, guest satisfaction and control over liquor inventory. This is for our beautiful and award winning rooftop bar called the Panorama Room and this is a Union position with benefits and job security. Work while enjoying the best views of New York City! Dining Options - Graduate Hotel New York, NY - Hilton
The Outlet Server is responsible for providing the highest quality of service to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment.
The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
The Host person is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
The Bellperson is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.
The Night Auditor is responsible for reconciling all hotel cashier transactions; reviewing, organizing and compiling management reports on a timely basis and ensuring the accuracy of guest billings and city ledger transactions. He/she is also responsible for effectively communicating concerns and/or related issues to all levels of management and performing guest service agent duties as required, including check-in, check-out, switchboard operation and reservations.