The Front Office Supervisor is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

The Guest Services Supervisor is responsible for assisting the Guest Services Manager and Assistant Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

 The Maitanance Engineer is responsible for ensuring that the property is maintained in the best possible condition at all times with the least amount of inconvenience to customers and employees.

The Esthetician is responsible for providing quality, professional service in the administration of skin care, waxing and make-up for guests of the Spa.

The Massage-Body-Hydro Therapist is responsible for providing quality professional service in the administration of massage therapy, body treatments and hydrotherapy treatments to guests of the Spa.

The Spa Attendant/Front Desk Agent is responsible for assisting the spa staff in providing a unique and outstanding spa experience for our members and guests.  He/she is also responsible for scheduling all spa related appointments, checking guests in and out, and assisting in all retail sales.

The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).

The Club Floor Attendant is responsible for providing the highest quality service possible to guests while maintaining the highest standards of cleanliness and sanitation throughout the hours of operation. The club floor attendant is responsible for the set up and maintaining of the breakfast buffet while insuring that all breakfast tables are kept clean and presentable at all times.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.

The Reservations Sales Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards.  He/she is also responsible for participating in the monthly Rooms Merchandising meeting.

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.

The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.

The Utlity House Attendant (On-Call) is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.

The Accounts Payable Clerk is responsible for ensuring proper review, timely processing and communicating of all disbursements in accordance with Highgate Hotel’s policies and procedures.

The Bellperson (Full-Time) is responsible for assisting guests with luggage upon arrival and departure and accommodating guests during their stay in an attentive, courteous and efficient manner.

Come join Highgate for the summer in one of our dynamic internships! Our interns have the opportunity to work in multiple departments such as HR, Operations, Revenue, Marketing, and F&B. You will learn about the hospitality industry while working in a fun and fast - paced environment. Submit your resume today for consideration! Specific hotel placement will be discussed upon submission of an internship offer.