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The Assistant Front Office Manager is responsible for ensuring the operation of the Front Office in an attentive, friendly, efficient and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy.
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The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The House Attendant is responsible for the maintenance and cleanliness of all assigned areas and equipment. He/she is also responsible for delivering items to guestrooms (express checkout, newspapers – property specific, etc.).
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Support the overall operation of both the Executive Office & Human Resource Department in daily administrative functions. Assist the General Manager and Director of Human Resources with key responsibilities for both offices, which includes new hire administration, employee relations, training and communications with both hotel departments and Highgate corporate offices.
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The Prep Cook is responsible for preparing high quality food based on hotel standards. He/She is responsible for the timely and accurate preparation of food items for the line, pantry or the production area of the main kitchen.
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The Concierge is responsible for creating a welcoming first impression and for providing current information about the local area, attractions and events. He/she is also responsible for greeting guests, assisting with questions, and providing recommendations and directions for restaurants, attractions and events in the area.
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The Night Auditor Supervisor is primarily responsible for the nightly balancing of hotel charges and revenue at E11EVEN Club Hotel & Residences. While maintaining a professional image, the Night Auditor Supervisor identifies, shows sensitivity to, and responds to all guest needs safely and promptly to ensure complete satisfaction. In addition, the Night Auditor Supervisor supervises the overnight Front Desk team, ensuring service standards, accurate cash handling, and smooth operations throughout the night.
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The Groups Coordinator is a role responsible for supporting the growth and seamless execution of spa group business while providing exceptional front desk and guest service support.This position serves as a key point of contact for group bookings, celebrations, corporate wellness experiences, hotel partnerships, and special events, coordinating details from initial inquiry through the guest experience and follow-up. When not actively managing group business, the position will support the daily operations of the Spa Reception Desk, including guest check-in and check-out, appointment scheduling, retail support, telephone and email communication, and overall guest experience.The ideal candidate is highly organized, proactive, polished, and comfortable balancing sales, coordination, and...
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The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous and efficient service to all guests.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The House Laundry Attendant is responsible for washing, ironing, folding and distributing all soiled linens, towels, napkins and tablecloths.
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The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
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The Reservations Agent is responsible for handling reservations, inquiries and cancellations in an attentive, courteous and efficient manner, and quoting available rates to maximize room revenue according to Highgate Hotel standards.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Utlity House Attendant (On-Call) is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, Business Center, Fitness Center, restaurants, public restrooms, corridors, meeting rooms, offices, elevators, pool areas, parking garages, driveways, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.
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We are seeking a skilled and passionate Nail Technician to join our team. The ideal candidate will have a strong background in nail care and a commitment to providing exceptional customer service. As a Nail Technician, you will be responsible for delivering high-quality nail services while ensuring a clean and welcoming environment for our clients. Your expertise in nail care and ability to communicate effectively will contribute to an outstanding customer experience.
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The Breakfast Attendant is responsible for providing exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of a hotel.
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The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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The Steward/Potwasher/Warewasher is responsible for maintaining cleanliness and proper storage of all china, glass, and silver, and ensuring the highest standards of sanitation. He/she is also responsible for assisting the kitchen staff in maintaining the cleanliness of the kitchen and all storage areas; specifically for cleaning all equipment, utensils, and the physical work area. He/she is also responsible for assisting with proper food storage and rotation.